Tweet of the Week – “How big is the internet?”
We owe our thanks for this week’s Tweet of the Week to Forrester‘s Jeremiah Owyang:
Visutalization (sic): Only 23% of earth’s 6 billion citizens are on the Internet http://bit.ly/viqmi
9:18 AM Jul 30th from web Read more »
Customer Satisfaction is All About the Context
Let me state right from the start, in the spirit of full disclosure, that I know there are some pretty smart folks who spend a lot of time thinking about customer satisfaction.
I have had a working theory for awhile, which I am constantly revisiting, that it is extraordinarily difficult to (1) accurately measure ‘customer satisfaction’ (however you define it), and to (2) effectively report on customer satisfaction. Read more »
Tweet of the Week – from Mumbai, India
My pick for Tweet of the Week, from Naeem Chudawala who tweets under @naeem151287 from Mumbai, India: Read more »
Aspen Ideas Festival – A Look Back
I have been trying for a few days to try to bring you some follow-up from the Aspen Ideas Festival that Netting It Out wrote about a couple of weeks ago. The Aspen Institute has done yeoman’s work in providing us with a rich set of videos and other materials from this week long event. You can see what any reporter/blogger is up against, with this a line up like this: Read more »
The View from Sun Valley
If you aren’t on the exclusive invitee list for Herb Allen’s annual super-secret annual gathering in Sun Valley, Idaho, then Reuters MediaFile blog is probably the next best place to be visit. Read more »
Some Thoughts on High(er) Education
I have been thinking about higher education, and the higher education industry, lately. After having had two parents in the education industry (grammar, high school level) for a total of some 50 years, having gone myself to several different colleges in the past 20+ years, I am now in the midst of putting my two kids into/through college. Read more »
The 4th of July
Hardly a 4th of July passes that I do not think of the circumstances that most amaze me about the 4th of July.
No one tells it better than Joseph Ellis in his 2000 book, Founding Brothers (New York: Alfred A. Knopf, 2000):
“On the evening of July 3, 1826, [Thomas] Jefferson fell into a coma. His last discernible words, uttered to the physician and family gathered around the bedside, indicated that he was hoping to time his exit in dramatic fashion: ‘Is it the Fourth?’ It was not, but he lingered in a semiconscious condition until shortly after noon on the magic day. That same morning, [John] Adams collapsed in his favorite reading chair. He lapsed into unconsciousness at almost the exact moment Jefferson died. The end came quickly, at about five-thirty that afternoon. He wakened for a brief moment, indicated that nothing more should be done to prolong the inevitable, then, with obvious effort, gave a final salute to his old friend with this last words: ‘Thomas Jefferson survives’, or, by another account, ‘Thomas Jefferson still lives.’ Whatever the version, he was wrong for the moment but right for the ages.”
copyright© 2000, by Joseph J. Ellis
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