Monthly Archives: July 2009

Tweet of the Week – “How big is the internet?”

July 31, 2009 – 1:00 PM

We owe our thanks for this week’s Tweet of the Week to Forrester‘s Jeremiah Owyang: Visutalization (sic): Only 23% of earth’s 6 billion citizens are on the Internet http://bit.ly/viqmi 9:18 AM Jul 30th from web

By Robert Eastman | Posted in Technology | Leave a Comment

Customer Satisfaction is All About the Context

July 27, 2009 – 4:00 PM

Let me state right from the start, in the spirit of full disclosure, that I know there are some pretty smart folks who spend a lot of time thinking about customer satisfaction. I have had a working theory for awhile, which I am constantly revisiting, that it is extraordinarily difficult to (1) accurately measure ‘customer [...]

By Robert Eastman | Posted in Business, Ideas | Comments (1)

Tweet of the Week – from Mumbai, India

July 25, 2009 – 9:54 AM

My pick for Tweet of the Week, from Naeem Chudawala who tweets under @naeem151287 from Mumbai, India:

By Robert Eastman | Posted in Ideas | Comments (1)

Aspen Ideas Festival – A Look Back

July 22, 2009 – 4:28 PM

I have been trying for a few days to try to bring you some follow-up from the Aspen Ideas Festival that Netting It Out wrote about a couple of weeks ago.  The Aspen Institute has done yeoman’s work in providing us with a rich set of videos and other materials from this week long event.  [...]

By Robert Eastman | Posted in Culture | Leave a Comment

The View from Sun Valley

July 8, 2009 – 3:55 PM

If you aren’t on the exclusive invitee list for Herb Allen’s annual super-secret annual gathering in Sun Valley, Idaho, then Reuters MediaFile blog is probably the next best place to be visit.

By Robert Eastman | Posted in Business, Ideas | Leave a Comment

Some Thoughts on High(er) Education

July 7, 2009 – 9:23 PM

I have been thinking about higher education, and the higher education industry, lately. After having had two parents in the education industry (grammar, high school level) for a total of some 50 years, having gone myself to several different colleges in the past 20+ years, I am now in the midst of putting my two [...]

By Robert Eastman | Posted in Culture, Ideas | Leave a Comment

The 4th of July

July 3, 2009 – 12:33 PM

Hardly a 4th of July passes that I do not think of the circumstances that most amaze me about the 4th of July. No one tells it better than Joseph Ellis in his 2000 book, Founding Brothers (New York: Alfred A. Knopf, 2000): “On the evening of July 3, 1826, [Thomas] Jefferson fell into a [...]

By Robert Eastman | Posted in Culture | Leave a Comment

Conferences of Ideas

July 2, 2009 – 12:48 PM

First we had the annual World Economic Forum meeting in Davos, apparently in its 39th year, then Herb Allen’s annual super-secret confab in Sun Valley, TED, SXSW (which is not to say that that these are all equal), and now we apparently have the Aspen Ideas Festival underway.

By Robert Eastman | Posted in Ideas | Leave a Comment
Follow

Get every new post delivered to your Inbox.