Category Archives: Business

SMB Research’s Top 20 Favorite Reads of 2010

What was the best SMB or technology-related piece you read this past year? When we at SMB Research started talking a few weeks ago about what we thought were some of the most interesting and valuable articles from 2010, we realized that once again this year there has been a great deal of very good [...]

Great Learnings from Boston’s Small Business of the Year Awards

SMB Research was very pleased to be able to attend the Greater Boston Chamber of Commerce’s 26th Annual Small Business of the Year Awards yesterday (Oct 14, 2010) at the Colonnade Hotel. Emceed by WBZ Radio’s co-Anchor of “WBZ Morning News” Ed Walsh, the event itself was flawlessly put together and efficiently executed, for a [...]

Sizing up Small-to-Medium Business (SMB)

What is the difference between a “small” business, and a “small-to-medium” business?  (caution: shameless self-promotion).  Read my commentary over at the SMB Research Blog.

Job Satisfaction At an All-Time Low

What does it say about us and about the state of our capitalist system that job satisfaction is, according to one report at least, at an all-time low? Everyone, in my opinion, ought to be disappointed and concerned about this. At a time when we have more and much better management education than ever before, [...]

Labor Day 2009

Netting It Out is not about politics, and never will be. That said, with Labor Day, 2009, upon us, I cannot help but stop to think about our current state of affairs in the employment area.  It is difficult not to be concerned on this  Labor Day:

Top 10 Reasons Why You Should Hire Bob Eastman

10.  What the hell else do you have to do today, really? 9.  What a gas it will be knowing that when your competitors get back from vacation and they are trying to reach Bob, they will only get his answering machine.

Customer Satisfaction is All About the Context

Let me state right from the start, in the spirit of full disclosure, that I know there are some pretty smart folks who spend a lot of time thinking about customer satisfaction. I have had a working theory for awhile, which I am constantly revisiting, that it is extraordinarily difficult to (1) accurately measure ‘customer [...]

The View from Sun Valley

If you aren’t on the exclusive invitee list for Herb Allen’s annual super-secret annual gathering in Sun Valley, Idaho, then Reuters MediaFile blog is probably the next best place to be visit.

LinkedIn Needs To Do Something With Groups

Of all the things that there are to like about LinkedIn (and there are many), LinkedIn’s groups and group discussions are not near the top.  I won’t pretend to know what is going on behind the scenes at LinkedIn, but I sincerely hope that someone there is looking at figuring out what LinkedIn users really [...]

Xconomy XSITE 2009 on June 24th

After Bruce Richardson turned me on to Xconomy a couple of years ago, I have been an ardent, if not constant, follower. Xconomy is a website and blog that seems to be playing an ever-stronger role in talking locally about trends, the players, and leading technologies in several technology segments, notably, life sciences, energy, and [...]

David vs. Goliath

In the latest article by Malcolm Gladwell in the New Yorker, How David Beats Goliath , in the May 11th issue, Gladwell once again offers up some pithy observations and insights, this time on the sometimes advantage of effort over ability. Much of the article talks about how TIBCO‘s Vivek Ranadivé used the full court [...]

On Company Names

What is it with company names? At the analyst firm where I most recently spent a lot of time, we engaged with literally thousands of companies, and I found myself bemused (or confused) by more than a few company names that I encountered. marchFIRST? Then for awhile, you had both EnteGreat, Inc., the process manufacturing [...]

Welcome.

Welcome to Netting It Out, a new blog by Bob Eastman. The goal of this blog will be to offer up and comment on the best of the ideas and new insights circulating in the blogosphere, the social and traditional media, and anywhere else that an intriguing, fresh (or freshly stated) idea or interesting insight [...]

My title page contents

Follow

Get every new post delivered to your Inbox.